Silicon Valley’s Invisibles

Published in Corriere della Sera
(Italy) on 23 November 2017
by Massimo Gaggi (link to originallink to original)
Translated from by Federica Vavala. Edited by Tiana Robles.
Big Tech’s broken promises: It wanted to solve the world’s problems with a digital magic wand, but it wound up complicating them instead. It creates jobs, but also homelessness.

The parking lot of a supermarket, or the side lane of a road with minimal traffic. Paying $700 a month to rent a worn-out trailer. Subscribing to a gym to have a place to shower after getting up in the morning. Eating at fast food restaurants to save time and money. From Mountain View to San Jose, these are the components of the life of an invisible population: the homeless of Silicon Valley. Invisible because they are not vagrants living on a sidewalk. We are talking about thousands, tens of thousands of perfectly integrated workers with full-time jobs — sometimes more than one — who still cannot afford to rent a home with their modest income. Their salaries are not low by America’s average standards; they earn between $12 and $19 per hour. However, it is almost impossible to find a two-room apartment for less than $3,000 per month in this region.

The ordeal faced by these people, who are often chefs and waiters in the expensive restaurants patronized by the staff of tech businesses, is another living proof of Big Tech’s broken promises: It wanted to solve the world’s problems with a digital magic wand, but it wound up complicating them instead. It produces jobs, but also homelessness, which has increased over the last two years around the San Francisco Bay Area despite the economic boom.

One example is Unique Parsha, “Pinky” to her friends. She prefers everything in pink: her clothes, her car, even her dog. Fox, which aired a report about her, has made her into a star. She is a model employee at Facebook, volunteers in her free time, yet she spends the night in her car. This is another factor contributing to the sharp decline in popularity for America’s cradle of technology, now under attack from several sides.

Being aware of this problem, the Kairos Society, an organization for young entrepreneurs which was founded in 2008, has delivered a mea culpa. Its chairman Ankur Jain has stated, “Our industry that once was lauded for bright, young talent taking on the world’s biggest problems now seems to be forgetting about the people that need solutions most. Over $160 billion in venture capital is going into startups each year  —  and yet most of the new innovation is driven by the latest hype cycle, not the real problems we face.” Now he wants to remedy the problem with a new board composed of, among others, the group president of Verizon Wireless, Ronan Dunne, and by Mexico’s former president, Vicente Fox. The goal is to invest in solutions for the Valley’s social problems instead of new appealing apps. Is that good news or just crocodile tears?


Chi sono gli invisibili della Silicon Valley

Le promesse mancate di Big Tech: voleva risolvere i problemi del mondo con una bacchetta magica digitale e, invece, li ha complicati. Produce lavoro ma anche senzatetto

Il parcheggio di un supermercato o la corsia laterale di una strada poco trafficata. 700 dollari al mese per affittare un camper malridotto. L’iscrizione a una palestra per avere un posto dove fare la doccia al mattino quando ci si sveglia. I fast food per mangiare rapidamente e a costi contenuti. Da Mountain View a San Josè, sono questi gli ingredienti della vita di un popolo invisibile: quello degli homeless della Silicon Valley. Invisibile perché non composto da barboni che vivono sui marciapiedi: qui si tratta di migliaia, decine di migliaia, di lavoratori perfettamente integrati che hanno impieghi a tempo pieno — a volte anche più d’uno — ma che col loro modesto reddito non possono permettersi di affittare una casa. Per gli standard medi americani non guadagnano poco (dai 12 ai 19 dollari l’ora) ma in questa regione è quasi impossibile trovare un appartamento con due camere da letto a meno di 3000 dollari al mese.

L’odissea di questa gente, spesso cuochi e camerieri dei costosi ristoranti frequentati dal personale delle società tecnologiche, è un’altra testimonianza vivente delle promesse mancate di Big Tech: voleva risolvere i problemi del mondo con una bacchetta magica digitale e, invece, li ha complicati. Produce lavoro ma anche senzatetto: quelli delle zone attorno alla baia di San Francisco sono aumentati negli ultimi due anni nonostante il boom economico. Come Unique Parsha, «Pinky» per gli amici: ha scelto il rosa per tutto, dagli abiti all’auto. Perfino il cane. Fox, che le ha dedicato un servizio, l’ha fatta diventare una star: dipendente modello di Facebook, attiva nel volontariato nelle ore libere, ma la notte la passa in auto. Anche questo contribuisce al crollo di popolarità della culla tecnologica d’America, ora sotto attacco da più parti. Consapevole del problema, Kairos Society, un’associazione di giovani manager fondata nel 2008, fa mea culpa: «Volevamo curare i mali del mondo e invece usiamo i 160 miliardi investiti dal venture capital nelle start up solo per creare prodotti costosi e trendy, lontani anni luce dagli interessi del ceto medio» dice il presidente, Ankur Jain. Che ora vuole correre ai ripari con la creazione di un nuovo board composto, tra gli altri, dal presidente di Verizon Wireless, Ronn Dunne, e dall’ex presidente messicano Vincente Fox, che, anziché in apps seducenti, investirà nella ricerca di soluzioni per i problemi sociali della Valle. Buone notizie o lacrime di coccodrillo?
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